TOPH Privacy Policy

Effective Date: 1st February, 2025

Welcome to TOPH! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect the following types of information:

  • 1.1 Personal Data Provided by You:
    • Name, email address, phone number, and postal address.
    • Payment details, including credit/debit card information.
    • Account credentials (username and password).
    • Communication preferences and customer support queries.
  • 1.2 Automatically Collected Information:
    • IP address, browser type, device information, and operating system.
    • Usage data, including pages visited, time spent on the site, and referring URLs.
    • Location information when accessing our services.
  • 1.3 Information from Third Parties:
    • Data from social media platforms if you log in via social accounts.
    • Information from payment processors to validate transactions.
2. How We Use Your Information

We use your data to provide and improve our services, including:

  • Processing orders, payments, and delivering products.
  • Managing your account and ensuring secure access.
  • Communicating updates, promotions, and offers (with your consent).
  • Enhancing website functionality and user experience.
  • Detecting and preventing fraud, unauthorized access, or illegal activities.
3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following scenarios:

  • Service Providers: To process payments, deliver products, and manage marketing campaigns.
  • Legal Requirements: To comply with applicable laws or respond to lawful requests by public authorities.
  • Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.
4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance and functionality.
  • Analyze user behavior to enhance your shopping experience.
  • Display relevant advertisements tailored to your preferences.

You can manage cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Restrict or object to the processing of your data in certain circumstances.
  • Request a copy of your personal data in a portable format.

To exercise these rights, please contact us at support@shoptoph.com.

7. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: support@shoptoph.com

Phone: +2349020757371, +2349037105331

Address: 18, Ramotu Oluwakemi street, Medina Estate.

Thank you for trusting TOPH with your personal information.